Voice AI can slip up when it misunderstands details or guesses without solid...

https://remote-wiki.win/index.php/What_Is_Wrong_Tool-Call_Rate_and_How_Do_I_Reduce_It%3F

Voice AI can slip up when it misunderstands details or guesses without solid data, leading to wrong answers. A simple way to catch these errors? Use readbacks for critical info like order IDs—have the system repeat them aloud for confirmation