Listen without rushing to fix things, then ask what would help today. Offer one...

https://wiki-square.win/index.php/They%E2%80%99re_Worried_About_Being_Institutionalized%E2%80%94How_Do_I_Respond%3F

Listen without rushing to fix things, then ask what would help today. Offer one practical step, like making a call together. Try saying - I am here, and we can take this one step at a time. Keep your boundaries clear